Introduction

The pandemic prompted a major shift to digital / virtual learning, driven largely by necessity. Many organisations invested in technology, experimented with new formats, and grew their digital content. The growth of digital working has, however, also brought digital fatigue.

Increasingly leaders and L&D teams seem tempted to opt for in-person delivery, but they miss a trick if they simply revert to pre-pandemic methods. Some learning events are being highjacked for other reasons – like encouraging people back into offices. Whilst this is not necessarily a bad thing, it is vital that learning makes the difference we all need.

L&D budgets are also under pressure. They need to invest wisely in learning that is effective, efficient and a great experience.

This paper draws together pertinent insight to help any HR or L&D team make more informed choices about the best learning format in 2023 and beyond.