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  • Pages
01Cover
02Introduction
03Common misconceptions
04V.O.I.C.E
05Context
06Outcomes
07Value
08Experience
09Recent innovations
10Top tips
11Conclusion & additional resources
12Contact Us
04. V.O.I.C.E
06. Outcomes

Context

The wider organisational context influences what is considered ‘best’

A learning programme should not be isolated, it needs to fit organisational context, culture and current ways of working.


Existing preferences and assumptions about different learning formats will influence decisions – consciously or unconsciously. These preferences can be personal, organisational, geographic, discipline-based or even societal. They shape assumptions about what is good / bad; modern / enduring; acceptable / not acceptable.

In any organisation, there will also be wider trends and current conversations going on and these can also have an impact. For example, if inclusion is a top priority then learning formats need to champion equity of access and opportunity. If globalisation is a business issue, then consistency and reach across geographies will be a need (albeit with local context and flex to ensure these resonate). If environmental impact is a significance, then not flying people all over the world when it can be avoided will be beneficial.

The prevailing ways of working are also relevant to consider. What is appropriate for a manufacturing site where everyone has to be on one site may be different to an insurance company where most people work in a hybrid way.

Next: Outcomes ­— Learning design and format need to match the outcomes needed