Pause to make sense of what’s going on.

There are different types of uncertainty and your strategy for navigating through it will need to reflect this.

Use several evidence sources.

As situations are more uncertain and problems are increasingly complex, multifaceted, or novel, using multimodal evidence is even more necessary.

Boost awareness & tolerance of uncertainty.

It is not natural for humans to feel comfortable with uncertainty. As the human mind attempts to keep us safe, it equates uncertainty with potential loss – loss of life, safety, security, pride, or connection.

Avoid common leader traps. Become a ‘not knower’.

During time of uncertainty, there are many traps that leaders can easily fall into.

Make plans but review and adjust regularly.

Standing still is not an option – the world is moving whether we like it or not.

With each other, wider purpose, & ourselves.

In the post-pandemic and hybrid-working world, human connectedness emerged as a critical factor in employee engagement, well-being, collaboration, innovation, resilience, agility and organisational success.

Accept that feelings are part of the experience.

Leaders have a major influence on the emotional climate of a workplace.